Política de frete

Shipping Policy

Order Processing Time

All orders are processed within 1 business day after payment is confirmed.

Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, processing times may be slightly delayed. In such cases, we will notify you via email.


Shipping Time

Once your order has been processed and shipped, the estimated delivery time is between:

👉 5 to 20 business days

Please note that delivery times may vary depending on your location and external factors such as customs, weather conditions, or carrier delays.


Shipping Confirmation & Tracking

You will receive a shipping confirmation email once your order has been dispatched.

Tracking information will be provided and may take a few days to update depending on the carrier.


Shipping Costs

Shipping costs are calculated at checkout or may be offered as free shipping depending on current promotions.


Delays

While we strive to deliver your order within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control.

We appreciate your patience and understanding.


Incorrect Address

Please ensure that your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.


Lost or Stolen Packages

We are not responsible for lost or stolen packages confirmed as delivered by the carrier.

If you experience any issues, please contact the shipping carrier directly.


Contact

If you have any questions regarding shipping, please contact us at:

📧 primewalksupport@gmail.com